Privacy Policy
Effective Date: August 26, 2026
Website: healthcaringrehabcenter.com
Health Caring Rehab Center Islamabad respects your privacy and is committed to protecting the confidentiality of patients, visitors, families, and website users. This Privacy Policy explains how information may be collected through our website, how it may be used, and the steps we take to protect it.
1. Patient Confidentiality and Medical Privacy
We adhere to strict medical ethics and confidentiality protocols. Any information shared regarding medical history, addiction recovery, psychiatric evaluation, or treatment details remains strictly confidential.
Patient identities and records are never shared, sold, or rented to any third party under any circumstances, except where disclosure is required or permitted by applicable law.
Admissions and inquiry data are strictly protected in accordance with applicable local healthcare compliance standards.
2. Information We Collect
We collect personal information in the following ways:
Information You Provide Directly
When you contact us through our website forms, phone call, email, or WhatsApp, we may collect:
- Full name
- Contact number
- Email address
- Details regarding your treatment or inquiry
For your safety and privacy, please share only the medical information necessary for an initial inquiry. Detailed clinical information should be discussed directly with an appropriate member of our professional team through a secure and suitable channel.
Contact email: isbhealthcaringrehabcenter@gmail.com
Log Files and Technical Data
Like most websites, we may follow standard procedures of using log files. This information may include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring and exit pages, and the number of clicks. This information is not linked to information that is personally identifiable and is used to analyze trends, administer the website, track user movement, and gather broad demographic information.
3. Regulatory Compliance
Health Caring Rehab Center Islamabad is registered with the Islamabad Healthcare Regulatory Authority (IHRA) and the Securities and Exchange Commission of Pakistan (SECP). We process personal and healthcare-related data in accordance with relevant health authority guidelines and applicable national regulations in Pakistan.
4. How We Use Information
- To respond to questions and rehabilitation service inquiries.
- To arrange or manage appointment requests.
- To communicate about requested services and relevant updates.
- To understand website usage and improve our content and user experience.
- To maintain website security and prevent misuse or fraud.
- To meet applicable legal, regulatory, and professional obligations.
5. Rehabilitation and Healthcare Information
Health-related information is sensitive. Any information voluntarily submitted to Health Caring Rehab Center Islamabad will be handled with care and used only for the purpose for which it was provided, subject to applicable law and professional responsibilities. Website forms and general email communication may not be suitable for urgent or highly sensitive medical information.
This website provides general information about rehabilitation programs and services, including individual counseling, anger management, motivational interviewing, relapse prevention, solution-focused therapy, music therapy, fitness and wellness, addiction education, Cognitive Behavioural Therapy, and yoga. Website content is not a substitute for an individual medical assessment or emergency care.
6. Cookies and Web Beacons
Our website may use cookies and web beacons to store information, including visitors’ preferences and the pages they access or visit. This information may be used to optimize the user experience by customizing website content based on visitors’ browser type and other relevant information.
You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.
7. Sharing of Information
Health Caring Rehab Center Islamabad does not sell or rent your personal information. Information may be shared with trusted service providers who support website hosting, communication, security, or technical operations, where necessary and subject to appropriate safeguards. We may also disclose information when required by law or when necessary to protect the rights, safety, and security of our patients, visitors, organization, or website.
8. Third-Party Privacy Policies
This Privacy Policy applies only to Health Caring Rehab Center Islamabad and our website. It does not apply to advertisers, external websites, third-party tools, or other online services that may be accessible through links on our website.
We advise you to consult the respective Privacy Policies of third-party websites and services for detailed information about their data collection and processing practices.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
10. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, service coordination, recordkeeping, dispute resolution, security, and applicable legal or professional requirements.
11. Your Privacy Choices and Rights
Depending on applicable law, you may be entitled to request access to, correction of, or deletion of personal information, or to ask how it is being used. Requests can be made through the contact details published on our website. We may need to verify your identity before responding.
12. Consent
By using our website, you consent to this Privacy Policy and agree to its terms.
13. Children’s Privacy
We do not knowingly collect personal information from children through the website without appropriate involvement of a parent or legal guardian. If you believe that a child has submitted personal information, please contact us so the matter can be reviewed.
14. Updates to This Policy
We may revise this Privacy Policy when our services, website, or legal obligations change. The updated version will be published on this page with a new effective date. Please review this page periodically.
15. Contact Us
If you have additional questions or require more information about this Privacy Policy, please contact us:
- Email: isbhealthcaringrehabcenter@gmail.com
- Phone: +92 318 8520056
- Location: Islamabad, Pakistan
You may also visit healthcaringrehabcenter.com for additional information.
This policy is written for general website use and should be reviewed by a qualified legal professional to confirm that it meets the healthcare and privacy requirements applicable to your organization and location.